College Information

Job title	Telemarketing Officer
Reports to	Admissions & Outreach Manager
Company	The British College,Thapathali, Kathmandu, Nepal
Department	Admissions

 

Duties and responsibilities

 

• Heavy phone work to contact potential students within a designated turnaround time.
• Make outbound calls to recruit prospective students from the point of inquiry to enrollment.
• Each night work toward making more completed calls or over 100 attempted calls with prospective students and writing thorough notes for the admissions counselors.
• Follow up with any situations that may require additional information
• Seek to consistently expand knowledge of University academic and extracurricular programs to be able to counsel students within their area of interest and provide correct information regarding such areas.
• Utilizing the college’s CRM in support of a quality prospective student experience.
• Creating and maintaining accurate records for all interactions with potential students.
• Strong customer service skills and an understanding of customer service concepts

 

Qualifications

 

• Minimum Bachelor’s Degree Preferred Skills
• Strong persuasions skills and computer skills
• Good communication and time management skills
• Ability to work under pressure
• Honesty, integrity, reliability and the ability to maintain confidentiality

 

Notes: The job description sets out the main responsibilities but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the associate is expected to be flexible in the range of responsibilities he/she undertakes.

 

Please forward your CV/Resume with a cover letter to our email address jobs@thebritishcollege.edu.np