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Vacancies on IT

Position: IT Services Manager

Required number of Position: 1

 

 

 Duties and Responsibilities

 

  • Running regular checks on network and data security
  • Identifying and acting on opportunities to improve and update software, network and systems
  • Developing and implementing IT policy and best practice guides for the organisation

 

  • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
  • Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
  • Running and sharing regular operation system reports with senior staff
  • Overseeing and determining timeframes for major IT projects including system updates, ERP & network upgrades, migrations and outages
  • Managing and reporting on the allocation of IT budget
  • Providing direction for IT team members
  • Identifying opportunities for team training and skills advancement
  • Remaining up to date with advances in technology and industry best practices.
  • Support existing/new server’s and administer access rights for all users in the office.
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Identify problematic areas and implement strategic solutions in time with pro-active action
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Provide SA-related solutions for various IT project and operational needs.
  • Identify approaches that leverage our resources and provide economies of scale
  • Resources, systems and key processes reviewing system and application logs, and verifying
  • Completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible intrusions.  
  • Perform daily backup operations, ensuring all required file systems and system data are
  • Successfully backed up to the appropriate media.
  • Configure/add new services as necessary. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

 

 

 

 

Qualification

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

  • MSc in Computer Science, MIS or similar fields additional professional qualifications will be a bonus.
  • Proven working experience (3-5 Years) as an IT support/service manager in medium to a large organisation or relevant experience. International experience will be a bonus.
  • Expertise in database/ERP management, security management, cloud technology solutions and data governance.
  • Polished and professional appearance as well as communication skills.

 

Requirement

 

  • Excellent knowledge of technical management, information analysis and computer hardware/software systems/database systems
  • Hands-on experience with computer networks, network administration and network installation
  • Ability to manage personnel
  • Management and leadership skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Highly organized and detail-oriented.
  • Excellent analytical and problem-solving skills
  • Knowledge in coordination and Management
  • Knowledge in the database and ERP solutions for the organisation 

 

Note: This​ job description sets out the main responsibilities for the IT Services Manager but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the IT Services Manager is expected to be flexible in the range of responsibilities s/he undertakes.

 

 

 

______________________________________________________________________________________________________

 

Job Title:  IT Support

Reports to IT Services Manager

Company: The British College

Department: IT Services

No of Vacancy: 1

Employment Type:  Full Time

 

Job Responsibilities:

  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
  • Maintain accurate and complete documentation for company policies and procedures.
  • Prepare data spreadsheets, charts, graphs, and other documents as required.
  • Greet customers and address their requests.
  • Order and stock office supplies when necessary.
  • Maintain a standard filing system for easy and quick document access and retrieval.
  • Provide technical assistance to office staff as needed.
  • Assist in software and hardware upgrades.
  • Add or update workstations for office staff.
  • Perform routine PC maintenance and updates for performance efficiency.
  • Supervise and process help desk support requests.
  • Sets up and configures desktop computers, peripherals and accounts assigning security level; 

 

Qualifications

  • Ability to troubleshoot common hardware/software issues
  • Ability to meet deadlines and adjust to changing priorities
  • Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head
  • Ability to quickly gain new skills and knowledge when faced with new challenges, 
  • Attention to detail
  • Excellent verbal and written communication skills

 

Note: This job description sets out the main responsibilities for the IT Services Manager but is not intended to be an exhaustive list. Specific duties may change from time to time without changing the general nature of the post and the IT Services Manager is expected to be flexible in the range of responsibilities s/he undertakes.

 

Interested candidates are requested to send their CV along with their application by to jobs@thebritishcollege.edu.np. Please specify the position applied for in the subject line in the email. 

Vacancies on IT

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